This was our technological promise from the beginning. Now, our value proposition has a new pillar: a strong, bespoken, careful services offer. To Start-up the press, Talk with you regularly, Assist you promptly, Renovate your core technology. Now your turn: get in touch and discover the STAR level of services.
THE AFTER SALE NEW ERA
We had care in building it, we will care about its long life
More than one thousand presses actually running all over the world: this is our (increasingly) cornerstone. For this reason, we have decided to create a new division focused on aftersales services: Cerutti STAR. As world leading manufacturer we do believe one of our most relevant points of strength is the robustness, the reliability, the enduring of the press performances on a very extended period of time.
START-UP
A new approach to training: a revamped digital platform dedicated to manuals, technical documentation, technical videos and interactive contents. This department takes care of train the customers’ operators about all the press functions and features, as well of arranging dedicated classes aimed to improving the overall printing skills and knowledge of the customer.
TALK
We love talking with our customers. Our 24/7 remote assistance desk helps you out in managing all the mechanical and electrical issues that could eventually pop up on the press. Our field engineers team has the specific target to promote and schedule with you a technical audit program on a regular basis in order to assess the press status and anticipate issues, monitor the parts usage, unlock equipment operational and technical improvements.
ASSIST
Our assistance level steps up with a totally refreshed approach: more digital tools to request quotations for spare parts, monitor the press, exchange information and documents with every Cerutti department. It’s our new way to be at your side.
RENOVATE
One of our mottos was soul in technology. As per this belief we build presses running even 40years. Achieving this target it’s not only about the robustness of the platform but means also programming a reliable upgrading process. Our endless experience in building, monitoring and updating equipment all over the world it’s the first base on which rely to understand how to renovate your press and extend its life-cycle.
Cerutti
STAR
A world of custom softwares for our customers
CERUTTI GROUP
Evolution from the past, vision to the future
We are world leading manufacturer of rotogravure presses for publication, packaging and specialties printing, converting equipment, and flexographic presses for newspaper printing.
We count one production site in Italy, one R&D Centre and one Software Design Centre, as well as a capillary network of after-sales assistance and service centers.
With our know-how we supply all the most important and well-known converting groups all over the world.
