START-UP
A new approach to training: a revamped digital platform dedicated to manuals, technical documentation, technical videos and interactive contents. This department takes care of train the customers’ operators about all the press functions and features, as well of arranging dedicated classes aimed to improving the overall printing skills and knowledge of the customer.
TALK
We love talking with our customers. Our 24/7 remote assistance desk helps you out in managing all the mechanical and electrical issues that could eventually pop up on the press. Our field engineers team has the specific target to promote and schedule with you a technical audit program on a regular basis in order to assess the press status and anticipate issues, monitor the parts usage, unlock equipment operational and technical improvements.
ASSIST
Our assistance level steps up with a totally refreshed approach: more digital tools to request quotations for spare parts, monitor the press, exchange information and documents with every Cerutti department. It’s our new way to be at your side.
One of our mottos was soul in technology. As per this belief we build presses running even 40years. Achieving this target it’s not only about the robustness of the platform but means also programming a reliable upgrading process. Our endless experience in building, monitoring and updating equipment all over the world it’s the first base on which rely to understand how to renovate your press and extend its life-cycle.